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Support replies within one business day. Urgent production issues are prioritised.

What happens next

Your ticket gets a reference number straight away.
An engineer checks your site's setup before replying, so include the domain if you can.
Mark production outages as Urgent: they are handled first.

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hello@theplaintheory.in. Put your site domain in the subject.

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How much does this affect you?

LowA question, or something minorNormalSomething isn't working, with a workaroundHighA key feature is broken for your visitorsUrgentProduction is down: the banner or your site doesn't load

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Description

What happened, what you expected, and the page where you saw it. Include any error message.

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